Terms Most often Not Understood by Users:
- Acronyms & brand names
- Database
- Library Catalog
- E-journals
- Index
- Interlibrary Loan
- Periodical or Serial
- Reference Resource
- Subject categories such as Humanities or Social Sciences
Terms Most often Understood by Users:
- Include uses of natural language such as:
Kupersmith, John. (2012). Library Terms That Users Understand. UC Berkeley: UC Berkeley Library. Retrieved from: http://escholarship.org/uc/item/3qq499w7
King, D. L. (2016, January-February). 12 tips to better writing for the mobile web. Computers in Libraries, 36(1), 12+